His system connected a modified domestic TV to a real-time transaction processing computer via a domestic phone line. During the 1980s he designed, manufactured, offered, put in, maintained and supported many online buying systems, using videotex know-how. These methods which additionally supplied voice response and handprint processing pre-date the Internet and the World Wide Web, the IBM PC, and Microsoft MS-DOS, and had been installed primarily in the UK by large firms. Products corresponding to spare components, both for client gadgets like washing machines and for industrial tools like centrifugal pumps, also appear good candidates for selling online. Retailers often must order spare elements specially, since they usually do not inventory them at client outlets—in such cases, e-commerce options in spares do not compete with retail stores, solely with different ordering techniques.
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